Interpersonal Effectiveness (ask, say no, keep self-respect)
Interpersonal Effectiveness skills help you navigate relationships skillfully — asking for what you need, saying no to unwanted requests, and maintaining your self-respect. These skills balance getting what you want with keeping your relationships and your self-respect intact.
Three Goals in Any Interaction
- Objectives Effectiveness — Getting what you actually want or need (DEAR MAN)
- Relationship Effectiveness — Keeping and strengthening the relationship (GIVE)
- Self-Respect Effectiveness — Maintaining your values and self-respect (FAST)
What Gets in the Way
- Not knowing what you want
- Emotions taking over
- Forgetting your long-term goals for short-term relief
- Other people's reactions or potential reactions
- Automatic negative thoughts ("I don't deserve it," "They'll say no")
The key insight is that interpersonal skills must be learned and practiced — they don't come naturally to most people, especially when emotions are high. Practice in low-stakes situations builds the muscle for high-stakes ones.
In this section
DEAR MAN (ask effectively)
Ask for what you want (or say no) while staying clear and grounded.
GIVE (relationship effectiveness)
Gentle, Interested, Validate, Easy manner — skills for maintaining relationships while getting what you need.
FAST (self-respect effectiveness)
Fair, no Apologies, Stick to values, Truthful — skills for keeping your self-respect in interactions.